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Knowledge Capture Event 2/Chicago
Click here to see the participants of the Chicago Knowledge Capture
KCE Chicago was a gathering of real estate and facility leadership to address the issues of creating high performing workplaces. The specific issue addressed was the evolution of technology allowing for increasing rates of information flow, resulting in organizational dynamics, which directly influence the planning and design of the workplace. Observations regarding significant emerging trends included:
KCE - 2 @UPSHOT
- Continued accelerating rates of change, leading to the need for more sophistication in the process and tools of information dissemination, access and storage.
- Work profiling requiring a balance between private focused workplaces and highly interactive collaborative interface, requiring open, energized work settings. The duality creates a need for multiple work settings, which may be counter to the trends of space reduction per person.
- Multiple computer access in the work unit, for multi-tasking, increasing the area demands within the individual work area, and challenging current work unit planning typicals.
- Large-scale information dissemination among working teams, resulting in the integration of enlarged display monitors into the work unit.
- Flow of work to multiple geography as a result of technology requiring wholesale changes to the location of real estate.
- Facilities as the vehicle to address the total employee need, in that once technology is used to support a more flexible work schedule, there is an increase in retention and reduced absenteeism.
- Isolation caused by technology on the spirit of the worker, and the need to counter that with opportunities for increased human interaction.
- Speed of change, requiring a rapid response time in grappling and regrouping people for new assignments
- Work patterns as varied by the age of the worker, with younger workers highly dependent on technology and older workers lacking trust in technology, retaining physical copies of information.
- The more creative and innovative the environment, the less predictability in the use of the space with in and out patterns 24 hours a day, 7 days a week.
- Customized space solutions for varied functions within the business leave behind the notion of one space for all.
Upshot, voted in 1999 the best marketing company in the US, hosted the Chicago KCE event. Jim Dygas, Chairman and President led the project for a new headquarters by sharing with the SPACE design team his dreams of how he envisioned the team creating and interacting in their "new world". It was this vision that guided the planning and design of the facility, keying into the premise that we are all in need of choices, stimulation and personal control for maximum effectiveness.
The result is a space where creativity runs high, people dance in the hallways, and customers clamor over the use of the space to host creative work sessions. It is a solution in which business and space, technology and human spirit are linked.